Privacy Policy

King’s Cleaning Services (“King’s,” “King’s Cleaning,” “our,” “we,” or “us”) takes your privacy very seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, use our mobile site, or book cleaning services through our scheduling platforms, such as HouseCall Pro.

By accessing or using the King’s Cleaning Services Platform, you agree to this Privacy Policy. If you do not agree with our practices, please do not use our services or provide us with your personal information.

1. Information We Collect

We collect personal information to provide quality cleaning services and ensure smooth communication with our customers.

A. Information You Provide to Us

When you contact us, schedule a cleaning, or request a quote, we may collect:

• Your full name
• Email address
• Phone number
• Service address or property details (e.g., size, rooms, cleaning needs)
• Preferred cleaning date, time, and frequency
• Billing information, such as:
• Credit or debit card details
• Zelle or ACH payment information (for company or business clients)
• Checks (accepted from corporate or commercial clients only)
• Ratings, reviews, or feedback on our services

B. Information Collected Automatically

When you visit our website, we may automatically collect:

• Your IP address and browser type
• Device information (computer, tablet, mobile)
• Pages visited, time spent, and referring URLs

We use this information to improve the website experience and understand how visitors use our platform.

C. Information from Third-Party Platforms

When you make a payment or schedule a service through Zelle, ACH transfer, or by check, your information may be processed securely by those respective platforms in accordance with their own privacy policies.

King’s Cleaning Services only receives limited details—such as booking confirmations, payment status, or service notes—to help verify and complete your cleaning request.

2. How We Use Your Information

We use your personal information to:

• Schedule and deliver cleaning services
• Respond to your inquiries or requests
• Process and confirm payments
• Send updates or reminders related to your bookings
• Improve our website, services, and customer experience
• Communicate special announcements or policy updates (only if you opt in)

We do not sell, rent, or trade your personal information to anyone.

3. Information Sharing

We may share your information only as needed to operate our business or comply with legal obligations:

• With our employees or contractors to perform scheduled cleaning services
• With payment processors and partners (e.g., Clover, Zelle, ACH, or check payments from companies) to securely process billing and transactions.
• With service providers helping us manage website hosting or email delivery
• When required by law or legal process

All partners and vendors are required to use your information only for legitimate business purposes and protect it from unauthorized access.

4. Data Security

Your privacy and data security are important to us.

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, and unauthorized use.

Only authorized employees who need access to perform specific tasks (e.g., customer service, scheduling, billing) can access your information.
All staff are trained on confidentiality and privacy practices.

Please note that no system or transmission of data over the Internet is completely secure. We cannot guarantee the absolute security of your information, but we strive to use commercially acceptable means to protect it.

5. Your Rights and Choices

You have control over your personal information. You may:

• Request access to the personal information we hold about you
• Request correction or deletion of inaccurate data
• Opt out of promotional communications at any time
• Request that we delete your information from our system after service completion

To exercise these rights, please contact us at: 📧 info@kingscleaning.services

We will respond to your request within a reasonable time frame, in accordance with applicable laws.

6. Cookies and Tracking

Our website may use cookies or similar technologies to improve your browsing experience and analyze how our site is used.
You can disable cookies in your browser settings, but some parts of the site may not function properly if you do.

7. Access and Control Over Your Information

You may request to review, correct, or delete your personal information at any time by contacting us.
If you wish to stop receiving emails, newsletters, or updates, simply reply “unsubscribe” or use the opt-out link provided in our communications.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 18, and we do not knowingly collect information from minors.
If we discover that we have inadvertently collected information from a child, we will delete it immediately.

9. Links to Other Websites

Our website may contain links to external websites (e.g., payment processors).
We are not responsible for the privacy practices or content of these sites. We encourage you to review their policies before providing any personal information.

10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our operations, legal requirements, or technology.
The updated version will be posted on this page with a revised “Effective Date.”

11. How to Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your information, you can contact us through any of the following:

📧 Email: info@kingscleaning.services
📞 Phone: (310) 386-2824
🌐 Website: https://kingscleaning.services
📍 Service Areas: Inglewood and Antelope Valley, California, USA

You may also reach us through our Contact Us page, where you can fill out our online form for inquiries, booking requests, or privacy-related concerns. Our team will respond promptly to assist you.