King's Cleaning Services Cancellation & Rescheduling Policy

At King’s Cleaning Services, we recognize that plans can change, and our cancellation policy reflects our commitment to flexibility. We strive to respect the time and schedules of our professional cleaning team while allowing for free cancellations and easy rescheduling of cleaning appointments.

**Free Cancellations and Rescheduling**

You can skip, reschedule, or cancel your cleaning appointment at no cost with at least 24 hours’ notice prior to your scheduled time.

Additionally, you may permanently cancel your cleaning plan free of charge by providing at least 24 hours’ notice before your next scheduled service.

**Short-Notice Changes**

When a booking is changed or canceled on short notice, it can impact our team’s ability to accommodate other clients. To ensure fairness, the following fees apply:

**Non-Rotational Customers**

- 24 hours or more before appointment - FREE

- 2 to 24 hours before appointment - $100.00

- Less than 2 hours before appointment - Full booked amount

**Rotational Customers (Daily, Weekly, Biweekly, or Monthly Plans)**

- 24 hours or more before the appointment - FREE

- 2 to 24 hours before appointment - $50.00

- Less than 2 hours before appointment - $100.00

**Missed Appointments**

If our cleaning team arrives at your property and cannot gain access due to incorrect entry instructions or no one being present, you will incur the full charge for the scheduled service.

**Minimum Commitment Plans**

If you are on a cleaning plan with a minimum service commitment, canceling before completing the agreed term will result in a $100 early cancellation fee for residential clients. For commercial clients, a 30-day notice prior to cancellation is required, along with a payment of 15% of the remaining balance of the contract.

**How to Cancel or Reschedule**

To skip, reschedule, or cancel your appointment, please:

- Visit our Contact Us page to submit your request through the online form, or

- Contact us directly at 📞 (310)-386-2824 or ✉️ info@kingscleaning.services.

We’ll confirm your request promptly and ensure your account reflects any updates to your cleaning schedule.